ORDER & RETURN INFORMATION
RETURN POLICY
West Texas Western Store will credit/exchange for any merchandise returned
within 30 days that is not a:
- Sale Item
- Special Order Item
Merchandise must have tags still attached and item(s) may not be used or worn.
Shipping is not credited for returns or exchanges unless it is our error.
A Restocking Fee of $10.00 will be applied if returns are received after 30 days.
Send Returns To
West Texas Western Store
Westernhats.com
1206 23rd Street
Canyon, Texas 79015
Please include receipt and reason for return
If you have questions on shipping or would like the shipping cost ahead of time please email West Texas Western Store.
DOMESTIC ORDERS
West Texas Western Store uses UPS (United Parcel Service) to ship domestic orders.
UPS 2nd Day & Next Day Air on request only.
On request we will ship orders U.S. Postal.
West Texas Western Store charges a small handling fee for postal shipments.
U.S. Postal and UPS 2nd Day and Next Day Air ship request can be emailed to West Texas Western Store
International Orders
Due to restrictions at our major credit card verification center, West Texas Western Store is unable to accept International credit cards issued outside of the United States.
West Texas Western Store uses U.S. Postal to ship International orders.
U.S. Postal bases their shipping prices on weight of item, insurance and destination.
West Texas Western Store charges a small handling fee on postal shipments.
Postal shipments are mailed Express Mail - 5-7 Business Days
PAYMENT
International orders can be made with a International Money Order (payable in US Dollars) or American Express Travelers Check. We will contact you by email with final invoice total. Shipment will be sent when we receive your payment.
SHIPPING & HANDLING COSTS
Shipping for deliveries outside of the United States will be based on the weight, destination, and insurance of the parcel. We will contact you by email with a final shipping cost.
CUSTOM CHARGES ON INTERNATIONAL ORDERS
We are not responsible for Custom Charges. Custom charges are your responsibility.
RESTRICTIONS
Due to regulations and policies beyond our control, West Texas Western Store is unable to sell any Levi's products Internationally. We are very sorry to have missed your business on Levi's.